State of the art PoS system installed in Beaufield Mews
Beaufield Mews, Dublin's oldest restaurant, is based in Stillorgan and has been in the current owner's fam-ily since 1930.
Company Profile
Beaufield Mews, Dublin's oldest restaurant, is based in Stillorgan and has been in the current owner's fam-ily since 1930. The build-ings date from the 18th Century, and from what originally began as an an-tique shop has gradually expanded over the years to include the restaurant and bar, whilst still retaining much of the original charm today.
Challenge
Beaufield Mews required a point of sale solution that could assist them in both streamlining their business and providing improved managerial control.
Kitchen and bar prepara-tion printing would be re-quired to prevent order entry errors and ensure all items reached the appropri-ate bills. The company are known for their impressive wine menu, so it was im-perative that wines were priced and charged cor-rectly. The point of sale system needed to be simple for staff to operate, with high levels of stability. At the end of a busy night, man-agement wanted to be able to get a full cost analysis report, where they would be able to see their gross margin at the click of a button and assess overall business efficiency. With a 2 floor restaurant, bar and substantial function busi-ness, an adaptable and dy-namic solution was the order of the day and so after com-paring a number of different EPoS products, Hospitality IT were selected to provide the solution with their Maitre'D point of sale software.
Solution
The Maitre'D point of sale system and Stock Control module was installed in Beaufield Mews, and has al-ready given management greater control of the business and better financial awareness than before. Staff members log in by swipe cards for secu-rity, with pre-assigned levels of ability within the system according to job role. All ac-tions on the till are tracked by Maitre'D, making it relatively simple for management to identify unnecessary voiding of transactions. With the ex-tensive reporting capability of Maitre'D, Beaufield Mews can get a snapshot of the business at any time of the day. Visu-ally, the units and software look extremely well both on the restaurant floor and be-hind the busy bar, with one terminal being wall mounted. By partnering with companies such as PC Cubed, Hospitality I.T. are ensured their software is installed on a stable hard-ware platform, with the Posi-flex JIVA terminal.
"Our priority when choosing an IT company was reliability and ongoing backup support, and we have found the right partner in Hospitality I.T. They are a forward-thinking IT company and any queries are dealt with quickly." Julie Cox, Manager, Beaufield Mews.
Business Benefits
Maitre'D has enabled the management to track sales by individual product and em-ployee, and produce consoli-dated sales reports. Through keeping a close eye on what their best selling products are, Beaufield Mews can fine tune their menu according to what's most popular whilst also knowing what items are most profitable for the busi-ness. Employees can be in-centivised to up-sell addi-tional items, helping the res-taurant increase average spend, producing increased turnover and profitability for the same fixed costs. Stock control reporting allows the business to get an immediate view of bottom line profit-ability as well as highlighting shrinkage and wastage with ease.
The Maitre'D active floor plan allows staff to see at a glance every table on the floor and indicates at what stage of the meal each table is at. The speed at which orders are recorded has in-creased because of the kitchen, bar and dessert printing. Beaufield Mews now have the security of knowing that the day to day functions are not only man-aged by their staff but also by the backup of their technol-ogy plus the support and ser-vice provided by Hospitality I.T. With secure remote ac-cess to every terminal and the back office computer, support cases are accurately managed, rapidly diagnosed and promptly resolved.
For more information please contact
POSIFLEX Europa B.V.
Willem Barentszweg 6 C 5928 LM Venlo The Netherlands
